Nyuma yuko benshi mubatugana bakomeza kutubaza ibibazo binyuranye, twifuje gutanga ibisobanuro kumikorere yacu mugutanga serivisi no gusubiza ibibazo bigarukwaho cyane nabenshi

Tura heza Ltd ni kompanyi itanga serivisi yokuranga imitungo itimukanwa kuri interineti, dukorana n abantu banyuranye mugutanga iyo serivisi. Ibyo turanga akenshi n’amazu agurishwa, akodeshwa n ibibanza bigurishwa. Twibanda kuribyo n’ibindi bifitanye isano yahafi nabyo.

Dukorana n’abandi (agents)mugutanga iyo serivisi. Ndetse banafite uruhare runini mumikorere yacu yaburimunsi kuko badufasha kubona amakuru dutanga murimunsi

IBINDI BISOBANURO TWIFASHISHIJE IBIBAZO BIGARUKWAHO NABENSHI BIKURIKIRA:

1. Ese ayamazu n’ibibanza n’ibyanyu ?  Imitungo turanga sibyacu twe dutanda serivisi yokuranga gusa
2. Ese murabakomisineri ? Yego. twifashisha ikonabuhanga mugutanga no mukwihutisha amakuru
3. None se mukorera hehe ? Dukorera mumugi wa Kigali nomunkengero zawo zimwe nazimwe. Ibiro byacu bikaba mumugi kwa Rubangura muri etage yakane (umuryango 403)
4.   Ese umuntu ashaka inzu/ikibanza abanza kuza kubiro byanyu ? Hoya singombwa. Ureba kuri site/ website yacu (Tura Heza.Com) zibaziriho ugahitamo bitewe niyushaka
5. Mugihe nashimye inzu/ikibanza kuri Tura Heza hakurikiraho iki ? ntago ubawawushimye. ubawawuyihisemo, tukujyana kuwusura. Gushima bibaho aruko wasuye ukabona ntakibazo. Tuguhuza nanyirawo mukumvikana (Negotiation)
6. Gusura inzu/ikibanza nahisemo bisaba iki ? Utubwira igihe ushaka kugirayo tukabwira ukujyanayo (agent; nawe akabwira/agateguza abariyo) k’ushaka kuwusura mukajyanayo
7. Duhurira he ngo tujyeyo ? Akenshi   (aba agents) baba barimukazi hirya no hino (kuri terrain), muvugana aho muhurira muburyo buborohereza kugera ahomugiye.
8. Gusura amazu/ibibanza byishyurwa angahe ? Ntakiguzi gisabwa cyogusura imitungo turanga, gusa umu gent wakujyanyeyo agenerwa aamafaranga y’urugenido abayakoze akamufasha nogusubirayo (transport fee)
9. Ese ibibyose tubona kuri site/website( https://turaheza.com) biba bigihari koko ? : Dushyiraho amazu n ibibanza igihe tuboneye amakuru yuko birikwisoko, niyompamvu tubanza kongera kubaza ko bitaragurwa/ birakodeshwa.
10. None se koko iyomusanze bidahari mubikuraho se ? yego mugihe tubonye amakuru y ukuri
11. Ko harigihe tubona bikiriho se kdi mwatubwiye ko bidahari ?  : Birashoboka gusa ntibikunze kubaho, Bishobora guterwa nuko twabikuyeho hari connection nkeya, kw ibagirwa nabyo birashoboka, akeshyi bishobora guterwa nuko iyodukuyeho ikintu wakirebye mbere hasigaramo

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